Refund policy
At Rovigatti, we stand behind the quality of our products and want you to feel confident in your purchase.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee from the date your order is delivered.
If you’re not satisfied for any reason, please contact us — we’ll do our best to make it right.
Returns Eligibility
- Items must be unused, unopened, and in their original packaging
- A proof of purchase (order number or receipt) is required
Non-Returnable Items
- Opened or used supplements
- Products not in their original condition
- Items damaged due to misuse
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
We will offer:
- A free replacement, or
- A full refund at no additional cost
Refunds
Once your return is received and inspected:
- Approved refunds will be issued to your original payment method
- Please allow 5–10 business days for processing
Shipping Costs
- Return shipping costs are the responsibility of the customer
- Original shipping fees are non-refundable
Chargebacks & Policy Abuse
We reserve the right to deny refunds in cases of excessive returns, suspected abuse, or fraudulent activity.
Contact Us
If you have any questions or requests regarding your data:
📍 986 Leonidas Romano da Silva Street, Taguaí, SP, 18890-017, Brazil
💬 WhatsApp (messages only):
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